Tenbro service center

Service

For better serving clients, we have specially set up service center to offer you the following services:

Technical Consultation

If you are a client who have bought our bamboo fiber products, please log in and fill in the following table to leave you question. We will give you a reply within two workdays, and appoint a technical team to handle your problem if necessary.

Quality Assurance

We assure that our  bamboo fiber products meet quality standards. If any problem in quality occurs, we will give feedback within three workdays, and appoint technicians to solve it on the spot if necessary. We promise to exchange products or compensate for your loss, if the quality problem charges upon us.

Market Support

We will actively assist our client to expand market. If it's necessary, we can offer samples, grant hang tags, give advice for expanding, and provide support in technology and promotion. We welcome suggestions in market development and cooperation in all aspects. Your requests will be taken into careful consideration.

Product Authentication

Tenbro Bamboo Fiber Authentication Material